Privacy Policy

1. Introduction

Gutter Spa Club ("we," "our," or "us") operates the website www.gutterspaclub.com. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our gutter cleaning and related services. Please read this policy carefully. By using our website or services, you consent to the practices described here.

2. Information We Collect

We may collect information that you provide directly to us, that we obtain automatically when you use our website, or that we receive from third parties.

• Information you provide: When you request a quote, contact us, or sign up for membership or services, we may collect your name, email address, phone number, physical address, and any message or details you include. We use a third-party form service (Formspree) to process quote requests; that service may receive and store the information you submit.
• Automatically collected information: When you visit our website, we may automatically collect certain information, such as your IP address, browser type, device type, referring URL, pages viewed, and the date and time of your visit. We use Google Analytics to help us understand how visitors use our site; Google may collect similar data in accordance with its own privacy policy.

3. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries, process quote requests, and provide gutter cleaning and related services
• Schedule and manage appointments and communicate with you about our services
• Send you service-related updates, reminders, or marketing communications if you have opted in or where permitted by law
• Improve our website, services, and customer experience
• Comply with legal obligations and protect our rights and the rights of others

4. Cookies and Similar Technologies

Our website may use cookies, web beacons, and similar technologies. Cookies are small data files stored on your device. We use them to remember preferences, understand how our site is used (including via Google Analytics), and improve performance. You can set your browser to refuse or limit cookies; some features of our website may not function fully if you do so.

5. Third-Party Services and Sharing

We may share your information with:

• Service providers: Companies that help us operate our business, such as form processing (e.g., Formspree), analytics (e.g., Google Analytics), and hosting providers. These parties are contractually or legally required to protect your information and use it only for the purposes we specify.
• Legal and safety: When required by law, court order, or government request, or when we believe disclosure is necessary to protect our rights, your safety, or the safety of others.

We do not sell your personal information to third parties for their marketing purposes.

6. Data Security

We take reasonable steps to protect your personal information against unauthorized access, alteration, disclosure, or destruction. No method of transmission over the Internet or electronic storage is completely secure; we cannot guarantee absolute security.

7. Your Rights and Choices

Depending on where you live, you may have the right to:

• Access the personal information we hold about you
• Correct or update your information
• Request deletion of your information
• Opt out of marketing communications (e.g., by using the unsubscribe link in our emails or contacting us)
• Limit the use of sensitive personal information where applicable

California residents (CCPA/CPRA): You may have additional rights, including the right to know what personal information we collect and how it is used and shared, the right to delete personal information, the right to correct inaccuracies, and the right to opt out of the "sale" or "sharing" of personal information. We do not sell personal information as defined under the CCPA. To exercise your rights, contact us using the information below.

8. Data Retention

We retain your information for as long as needed to provide our services, respond to your requests, comply with legal obligations, resolve disputes, and enforce our agreements. When information is no longer needed, we will delete or anonymize it in accordance with our retention practices.

9. Children's Privacy

Our website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us so we can delete it.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will post the updated policy on this page and update the "Last updated" date. We encourage you to review this policy periodically. Continued use of our website or services after changes constitutes acceptance of the revised policy.

11. Contact Us

If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:

Gutter Spa Club
Email: gutterspaclub@gmail.com
Phone: (818) 913-1626